Return & Refund Policy — More and More

1. Eligibility for Returns

• The item must be returned within 7 days of delivery.
• The item must be unused, in its original packaging, and in the same condition as when you received it.
• Proof of purchase (order number, receipt, or invoice) is required.

2. Non-Returnable Items

Some products are not eligible for returns due to hygiene or safety reasons, including but not limited to:

• Personal care products
• Opened food items
• Customized or personalized products
• Sale or clearance items

3. Refund Process

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed within 5–7 business days to your original payment method.
• Shipping costs (if any) are non-refundable, except where the return is due to our error or a defective product.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us first to arrange the exchange process.

5. How to Initiate a Return

To start a return, please contact our customer service team with your order details:

Email: Umairhanif438@gmail.com
Phone: (021) 35836812

Please do not send your purchase back without first contacting us, as returns without prior approval may not be accepted.

6. Damaged or Defective Items

If you receive an item that is damaged or defective, notify us within 48 hours of delivery so we can arrange a replacement or refund at no cost to you.